Ben Gurion international airport is the largest and busiest international airport in Israel.The airport is located near the city of Lod ,15 KM (9 MI) southeast of Tel Aviv 44 KM ( 27 MI) from Jerusalem and 115 KM (71 MI) from Haifa. Arriving passengers arrive at the Terminal 3 building through the Jetways, or by bus (when the aircraft is parked at a remote parking slot). Arrive at the entrance to the border control hall on level G, at the junction point of the connector and the border control Hall. Continue along the connector up to the descent to the border control hall on level G.
The Arrivals Hall on level G houses the baggage collection conveyors and customs inspection.Note the electronic signs indicating the conveyor on which luggage from your flight is due to arrive. After collecting your baggage, continue to the customs control and from there to the welcomers' hall. For your convenience, there are, in the arrivals hall, inter alia: duty Free pick-up counter, to collect duty free items you purchased prior to your departure from Israel. Please make sure that you do not leave your baggage unattended at any time.The baggage storage and lost and found room is located at the western ("kerem") short-term parking lot on the ground level (G). The service is free of charge.Opening Hours: Sunday to Thursday - 08:00 to 20:00. Friday - 08:00 to 15:00. Saturday Night - 20:00 Until Midnight Tel: 03-9754436. Mail: Lost&F@iaa.gov.il
Picking up your duty free goods :In the arrivals hall, you will find the duty-free pick-up counter where you can collect the duty free goods that you purchased, prior to your departure, at the duty free shops. Please note: in accordance with customs regulations, you will not be able to receive your goods once you have exited the arrivals hall.
VIP Service at Ben Gurion Airport offers immediate check-in, stress-free travel and no waiting at counters. Convenience and comfort in the lounge prior to the departure or arrival of your aircraft (* with additional charge) . You don’t have to worry about anything – we will arrange everything for you. Contat us 24 hours 7 days a week . Tel 972(0)545437135 .
Duty-free shops are located in the departures areas of Terminals 1 and 3. The majority of other retailers can be found in the ‘Square’ in Terminal 3. These include fashion boutiques, sports shops, electronics stores and souvenir outlets.Duty free shopping at Ben Gurion airport is competitively priced with a good selection.Even if your flight leaves in the middle of the night, shops are open 24 hours a day 7 days a week which is really convenient.
Passengers are met upon arrival and assisted through security and border crossing procedures on both sides of the border and directed to their waiting driver. Escorting the passengers to a separate passports channel in order to shorten waiting time, assist through customs,passport control, security inspection process,baggage collection .
For the ultimate in VIP service at the airport. Passengers are met as they leave the airplane and are driven by a private vip vehicle across the tarmac (1.5 kilometres) a separate in order to shorten waiting time. Steward escorts through the whole process and assist through customs,passport control ,security inspection process , baggage collection .
Meeting the passengers at the finger where the plane is connected and taking them straight to Massada Lounge at terminal 1. While passengers enjoy light refreshments, beverages and the use of basic office services we take care of all incoming or outgoing flight procedures :customs,passport control,security inspection process, baggage collection.